While we do everything we can to adhere to delivery times stated, Studio Hausen cannot be held responsible for any delays which are beyond our control.
Our products are quality checked before leaving the factory. Our products are in perfect condition but please inspect your goods on arrival. Please check goods within 24 hours.
In order to keep your goods in the best condition possible during transit, they are carefully packaged to avoid damage.
It is essential you keep the packaging until you are 100% satisfied with your order. If you wish to return your order for any reason we can only accept the products if returned in their original packaging. It also essential to keep the packaging until you are 100% satisfied with the order because in case of damage the delivery company will need to inspect the packaging.